Remote Management Services Overview

We provide proactive and standards based Remote Management Communication and Network Management Service using unique model of Onsite, Offsite and Offshore monitoring. We have invested in latest fault detection, analysis and correlation tools to enable proactive and predictive management of both network and IT infrastructure. Using a right mix of strong technical expertise and knowledge of business process, we ensure successful delivery of services and solutions and meet the demanding requirements of our clients.

Remote Monitoring and Management

We monitor and manage on a 24/7 basis Communication Equipment, network switches, routers, servers, platforms and other SNMP-enabled device for proactive problem identification and comprehensive problem resolution, operational failures, administrative changes, faults, round-trip delays and useful statistics. Our service provides intelligent add-ons to deliver traffic analysis, alerts, real time over web, email and telephony. Periodic reports and reviews including advisory on trends and traffic are also part of the coverage.

Complete customized solutions are available for any environment. Our remote monitoring services include:
  • Network Monitoring and Management
  • Server Monitoring
  • solution Highlights

Dedicated Customer Centric Unit:

We dedicate customer centric resources that adopt customer tools, processes and practices completely; similar to Offshore Development Center model followed in Software Outsourcing.

Standards Based Service Delivery:

Our services adhere to Industry's best practices and standards such as ITIL

We Offer

Proactive Monitoring and Support for

  • Helpdesk
  • Network
  • Server
  • Security Solution
  • Mail Management
  • Systems and Desktop

Customer Benefits
  • Free up resources to concentrate on core business functions
  • Reduce costs and operating expenses
  • Easy access to specialized expertise
  • Eliminate excessive downtime
  • Increase productivity

Vanguard Technologies helps you by taking the maintenance of your IT setup and will give you more time to concentration on your core business. We provide faster and quality services in a more economical way. Our services includes on all hardware items like servers, desktops, laptops, storage solutions etc. Onsite, call basis and telephonic support are the different methods we do the services.